Casa Pueblo Hotels — Tulum Mexico
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Terms & Conditions


Terms & Conditions

A 50% deposit of the total room cost including taxes is required to secure your reservation.

Once the booking has been processed, you will receive a Reservation Confirmation email that outlines a summary of your booking. Please review the information carefully and contact us immediately at if you have any questions or require any changes.

Payments can be made with credit card (Visa and Master Card)

Please review our Cancellation Policy below. Securing your reservation with a credit card means you accept the terms of our Cancellation Policy. The remaining balance of your total room cost including taxes is due on arrival at Casa Pueblo Tulum.  

Casa Pueblo Tulum accepts cash (Mexican Pesos, US Dollars and Euros), and credit card (Visa, Master Card and American Express).

All cancellations must be requested one month prior to check in to avoid cancellation penalties.